Privacy Policy

Privacy Policy & Disclaimers

Effective Date: 18th August 2025
Website: https://bobaandbeyond.co.uk
Business Operator: Bubl Dept (Official Operator of Boba and Beyond)

1. Privacy Policy

Introduction

At Bubl Dept, the official operator of Boba and Beyond, we respect your privacy. This policy explains how we handle your information when you browse our website, contact us, or visit our store.

Information We Collect

Contact details if you send us an enquiry (name, email, phone).
Technical information such as IP address, device type, and browser.
Cookie and analytics data to improve site performance.

How We Use Your Information

To respond to enquiries.
To improve our website and customer experience.
To send promotional updates if you opt in.

Sharing Your Information

We only share data with trusted service providers who support our business (e.g. analytics tools, email services). We never sell your personal data.

Your Rights

Under UK GDPR, you can request access, correction, or deletion of your data. Please contact us directly to exercise these rights.

2. Cookie Policy

Our website uses cookies to:

Keep the site running smoothly.
Measure traffic and performance.
Deliver a better browsing experience.

You can disable cookies in your browser, though parts of the site may not work as intended.

3. Allergy & Food Safety Disclaimer

At Boba and Beyond, all drinks and desserts are freshly prepared. However:

Our kitchen handles all 14 major allergens including milk, eggs, nuts, gluten, sesame, and soy.
While we follow strict hygiene practices, cross-contamination is possible in a mixed kitchen.
We therefore cannot guarantee any item is allergen-free.
Customers with severe allergies should carefully consider this risk before ordering in-store or via delivery platforms.

By visiting our store or ordering via partners, you acknowledge and accept this risk.

4. Brand Disclaimer

Boba and Beyond is operated under an exclusive, unlimited license by Bubl Dept.

Only stores directly operated by Bubl Dept are part of the official Bubl Dept family group of businesses.
Locations not run by Bubl Dept may use the brand under license but are not part of our group operations.
For confirmation of an official Bubl Dept location, please contact us.

5. Contact Information

Bubl Dept (Official Operator of Boba and Beyond)
📧 bobaandbeyondofficial@gmail.com
📞 075-9911-8567
🏠 54 Bellegrove Road, Welling, London, DA16 3PY