Frequently Asked Questions – Boba and Beyond Welling
General Questions
1. What makes Boba and Beyond Welling different from other bubble tea shops?
Boba and Beyond Welling is South East London’s leading halal bubble tea and dessert shop, offering handcrafted drinks and desserts you won’t find anywhere else. Everything we serve — from our creamy milk teas and fruity bubble teas to freshly made waffles, cakes, and indulgent milkshakes — is made fresh to order. Located on Bellegrove Road, we’ve built a reputation for quality, variety, and late-night desserts in Welling, Bexley, Bexleyheath, Dartford, Sidcup, Eltham, Plumstead, and Woolwich.
2. Where is Boba and Beyond located?
You’ll find us at 54 Bellegrove Road, Welling, DA16 3PY, right in the heart of South East London. Our shop is a short trip from Bexley, Bexleyheath, Sidcup, Eltham, Plumstead, Woolwich, and Dartford, making it easy for bubble tea and dessert lovers across the area to visit us.
3. What are your opening hours?
Boba and Beyond Welling is open Sunday, Tuesday–Thursday from 3 PM to 11 PM, and Friday–Saturday from 3 PM to 1 AM. We’re one of the few dessert shops in South East London serving customers until midnight and beyond.
4. Do you offer dine-in, takeaway, and delivery options?
Yes — you can dine in at our cosy Welling shop, order for takeaway, or get your favourite bubble tea, waffles, and cakes delivered through Just Eat, Uber Eats, and Deliveroo.
5. Is your shop wheelchair accessible?
Yes, Boba and Beyond Welling is fully wheelchair accessible, ensuring everyone can enjoy our desserts and drinks comfortably.
6. Do you accept card and contactless payments?
Yes, we accept all major debit and credit cards, plus contactless options like Apple Pay and Google Pay.
7. Do you offer loyalty or reward programs?
Yes, our loyalty program rewards regular customers with discounts and offers on future visits.
8. Do you have seasonal menu items?
Yes, we release seasonal bubble tea, waffle, and dessert flavours throughout the year to keep our menu exciting.
9. Can I order in advance for collection?
Yes, you can pre-order through Just Eat, Uber Eats, or Deliveroo and choose collection at our Welling shop.
10. Do you cater for birthdays, parties, or office events?
Yes, we provide catering for birthdays, family gatherings, and office events. Contact us directly for large orders.
Bubble Tea Questions
11. What is bubble tea?
Bubble tea is a Taiwanese drink made with tea, milk or fruit flavours, and chewy tapioca pearls or toppings. At Boba and Beyond Welling, we prepare all drinks fresh to order with halal-certified ingredients.
12. What types of bubble tea do you serve?
We serve a wide range including milk teas, fruit teas, brown sugar boba, taro, premium ceremonial matcha, and seasonal specials.
13. Can I customise sugar and ice levels?
Yes, you can adjust sugar and ice levels to your taste.
14. Do you serve milk alternatives for bubble tea?
Yes, we offer oat milk and soya milk as dairy-free options.
15. Do you have fruit tea options?
Yes, our menu includes refreshing fruit teas like mango, peach, passionfruit, and lychee.
16. Do you offer taro and matcha bubble tea?
Yes. Our taro is smooth and creamy, and our matcha is premium, organic, ceremonial-grade, offering the highest quality flavour.
17. Can I order bubble tea without tapioca pearls?
Yes, toppings are optional — you can order without pearls or add alternatives like fruit popping boba or jelly.
18. What toppings can I add to bubble tea?
Toppings include tapioca pearls, fruit popping boba, aloe vera, grass jelly, and more.
19. Are your tapioca pearls made fresh daily?
Yes, we prepare pearls fresh daily for the best taste and texture.
20. How long does bubble tea stay fresh?
It’s best enjoyed within 2–3 hours of preparation.
21. Do you have vegan-friendly bubble tea options?
Yes, our fruit teas and dairy-free milk teas are vegan-friendly.
22. Are your drinks halal?
Yes, all drinks at Boba and Beyond Welling are 100% halal.
23. Do you offer kid-friendly bubble tea sizes?
Yes, we can prepare smaller bubble tea sizes for children.
24. What are your most popular flavours?
Customer favourites include brown sugar milk tea, taro milk tea, and mango fruit tea.
25. Do you have limited edition flavours?
Yes, we launch special seasonal flavours throughout the year.
Milkshakes & Smoothies
26. What flavours of milkshakes do you serve?
We serve Oreo, Lotus Biscoff, chocolate, strawberry, vanilla, and seasonal specials.
27. Do you make fresh fruit smoothies?
Our smoothies are syrup-based, with consistent flavours like mango, strawberry, and passionfruit.
28. Can milkshakes be made dairy-free?
Yes, we can prepare milkshakes with dairy-free alternatives.
29. Do you offer protein shakes?
Yes, especially with the new PureGym nearby, we’re preparing protein shake options.
30. What toppings can be added to milkshakes?
Add whipped cream, sprinkles, chocolate sauce, Lotus Biscoff, and more.
31. What’s the difference between smoothies and milkshakes at Boba and Beyond?
Smoothies are syrup-based fruit drinks, while milkshakes are creamy dessert-style blends.
32. Do your smoothies contain real fruit?
No, our smoothies are syrup-based for bold, reliable flavours.
Waffles & Desserts
33. What types of waffles do you serve?
We serve both Belgian waffles and bubble waffles, made fresh to order.
34. Do you offer bubble waffles as well as Belgian waffles?
Yes, both are available.
35. What toppings can I add to waffles?
Toppings include Nutella, strawberries, bananas, Lotus Biscoff, whipped cream, and sauces.
36. Are your waffles vegetarian-friendly?
Yes, our waffles are suitable for vegetarians and halal diets.
37. Do you serve cakes by the slice or whole?
Cakes are available by the slice in-store, and whole cakes can be pre-ordered.
38. What cakes are available?
Popular cakes include red velvet, cheesecake, and chocolate cake.
39. Do you serve cheesecake?
Yes, in multiple flavours.
40. Can I pre-order cakes for special occasions?
Yes, we accept whole cake orders for birthdays and events.
41. Do you offer gluten-free desserts?
We offer limited gluten-free options — ask in-store.
42. What’s your most popular dessert?
Customer favourites are our waffles and red velvet cake.
Drinks (Mojitos, Lemonades, Coffee, Tea)
43. Do you serve mojitos?
Yes, we serve alcohol-free mojitos in flavours like strawberry, passionfruit, and mint.
44. What lemonade flavours do you offer?
Flavours include classic, strawberry, and blueberry lemonade.
45. Do you serve coffee?
Yes, we serve hot coffee and tea alongside desserts.
46. Do you offer hot teas in addition to bubble tea?
Yes, we serve traditional hot teas too.
47. Are your mojitos alcohol-free?
Yes, they are 100% alcohol-free and halal.
48. Can I order drinks without ice?
Yes, we can adjust ice levels.
49. Do you offer sugar-free drink options?
Yes, sugar levels are customisable in most drinks.
Delivery & Collection
50. Which delivery platforms can I order from?
We’re on Just Eat, Uber Eats, and Deliveroo.
51. What areas do you deliver to?
We deliver across Welling, Bexley, Bexleyheath, Dartford, Eltham, Sidcup, Plumstead, Woolwich, and South East London.
52. Do you deliver late at night?
Yes — until 11 PM weekdays and 1 AM weekends.
53. Can I schedule a delivery in advance?
Yes, depending on the platform.
54. Is there a minimum order for delivery?
Yes, minimum spend varies by platform.
55. Do delivery times vary?
Yes, delivery times depend on each platform.
56. Can I order directly from your website?
Orders are placed through Just Eat, Uber Eats, and Deliveroo.
57. Do you offer discounts on collection orders?
Yes, we often run collection discounts.
Lifestyle & Special Requests
58. Do you have vegan-friendly desserts?
Yes, we offer vegan-friendly cakes, waffles, and drinks.
59. Do you have dairy-free options?
Yes, across both drinks and desserts.
60. Are your drinks and desserts halal?
Yes, everything is 100% halal.
61. Can you make desserts nut-free?
Yes, some desserts can be made nut-free. Please ask staff.
62. Do you provide allergen info?
Yes, available in-store or on request.
63. Can I customise desserts or drinks?
Yes, customisation is welcome.
64. Do you have smaller portions for children?
Yes, we offer child-friendly portions.
65. Do you provide nutritional info?
Yes, available on request.
66. Do you offer student discounts?
Yes, with valid student ID.
67. Do you collaborate with local influencers or events?
Yes, we work with local influencers and events.
Local & Community
68. Where exactly are you located?
We’re at 54 Bellegrove Road, Welling, DA16 3PY.
69. Is parking available nearby?
Yes, with local car parks and street parking.
70. What bus routes stop near you?
The 89, 486, and 96 buses stop close to our shop.
71. Is Welling train station nearby?
Yes, about a 10-minute walk.
72. Do you serve customers from nearby towns?
Yes, we serve Bexley, Bexleyheath, Sidcup, Dartford, Eltham, Woolwich, and South East London.
73. Do you support local community events?
Yes, we regularly support and take part in Welling community events.